Call Center Agent  

Job Details

Category:

Accounting/Auditing

Career Level:

Experienced (Non-Managerial)

Experience:

4 Years

Required Qualification:

Graduation

Requires Traveling:

No

Salary:

3200 - 3500 AED

Salary Type:

Per Month

Total Vacancies:

10

Skills

call center agentdubaifilipinoenglishcommunicationinboundoutboundsalesemailsocial mediawebsitecustomerpromotionscallstelephonefront desk

Description

Required No : 04
Can join immediately
Salary package of AED 3500 + Commission
Excellent English communication skills
Must have experience in inbound and outbound calls
Must have at least 2 years’ experience in the same field
Excellent sales experience over the phone
Job Description
Respond to all inbound queries and requests from customers via email, WhatsApp, social media, website and telephone
Convert inbound inquiries into assessments or registrations.
Generate customer interest in the services and products by communicating all special offers, promotions, new classes, new subjects and new branches to the customers.
Make outbound calls to leads and requests from customers via email, WhatsApp, social media, website and telephone. Respond to all queries.
Co-ordinate with the Front Desk of the branches to confirm which teachers can be booked for assessments. Plan the booking of lessons.
Contact all leads and inquiries received, for the per-opening of new branches.
Meet and exceed all per-defined targets and KPIs within the set time-frames.


NB: This is one of the clients requirements. The above details are as specified by them. Only the shortlisted candidates will be contacted.