ATG WORLD GROUPS
Sunday 02, May 2021

Customer Services Representative  

ATG WORLD GROUPS

Dubai, - United Arab Emirates - 3k to 3k (AED) - Per Month

1 Year Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
1 Year
Required Qualification:
diploma / Certification/ Degree
Requires Traveling:
No
Salary:
3000 - 3500 AED
Salary Type:
Per Month
Total Vacancies:
5
Skills
buildtrustcustomeropencommunicationcustomer serviceteamsaleshandlingcustomer complaintssolutionstimeresolutionprocessdocumentsprocedurespolicies

Description

Chinese/philipinos Ladies are required.

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Job Specification

ATG WORLD GROUPS is in search of talented and motivated individuals for the post of Customer Services Representative in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have diploma / certification/ degree qualification and atleast 1 year of experience. The position require build, trust, customer, open, communication, customer service, team, sales, handling, customer complaints, solutions, time, resolution, process, documents, procedures, policies mandatory skills. This is a Full-Time morning shift job.Salary vary between 3k to 3k (AED) per month depending upon skills and years of experience candidate got.


About ATG WORLD GROUPS

WELCOME TO ATG WORLD The world's leading online trading brokerage company Providing cutting-edge forex trading technology to global traders, providing over 90 financial products across global financial markets. Connect your transactions to the world's largest top banks and liquidity providers who deliver unparalleled top-level liquidity, institutional-grade spreads and tightly regulated financial security. We continue to invest in trading hardware and technology, we work harder to do our best to deliver on our promises: to provide reliable, fast trade execution to our valued customers, competitive prices and superior customer service.


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