Insurance Broker
Sunday 07, Jun 2020

Customer Service Representative 

Insurance Broker

Dubai, - United Arab Emirates - Salary Not disclosed

1 Year Morning Shift Full-Time

Job Details

Customer Service
Career Level:
Entry Level
1 Year
Required Qualification:
At least 1 - 3 years' of relevant work experience. Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
businessphoneproduct pricingavailabilityinternaldata entryplatformsverbalinterpersonal skillsteamprofessionalcustomer servicecallscustomer retentioninside salesmicrosoftcommunicationcomputer skillssoftwaretelephoneemailchatsales


We are a leading company in our industry in the metro area. We have a 4.1 rating on from our employees. We are hiring an experienced Customer Service Representative to join our existing top-notch team. If you're a hard-working professional, It is a great place to grow your career. You'll be glad you applied to It


  • High school diploma or general education degree (GED) required
  • 1 year of customer service experience
  • Experience working with inbound and outbound calls, customer retention, and inside sales preferred
  • Proficient in Microsoft Office
  • Excellent interpersonal and communication skills
  • Comfortable working in a high volume role
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • Basic computer skills in various software and web-based applications
  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls

Job Specification

Insurance Broker is in search of talented and motivated individuals for the post of Customer Service Representative in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have at least 1 - 3 years' of relevant work experience. excellent phone etiquette and excellent verbal, written, and interpersonal skills. ability to multi qualification and atleast 1 year of experience. The position require business, phone, product pricing, availability, internal, data entry, platforms, verbal, interpersonal skills, team, professional, customer service, calls, customer retention, inside sales, microsoft, communication, computer skills, software, telephone, email, chat, sales mandatory skills. This is a Full-Time morning shift job.

About Insurance Broker

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