Al Benaa Real Estate Investment PJSC
Wednesday 18, May 2022

IT Support Specialist  

Al Benaa

Abu Dhabi, - United Arab Emirates - Salary Not disclosed

4 Years Morning Shift Full-Time

Job Details

Category:
Information Technology
Career Level:
Experienced (Non-Managerial)
Experience:
4 Years
Required Qualification:
Bachelor Degree
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
1
Skills
active directorywindowsdhcpwindows osworkstationadministrationsupportoffice 365backupantivirus managementdeploymentnetworkingroutingswitchingwifiavayaip telephonyfortigate firewallprint serveraccess controlcctvoperatingsystemcomputerperipheralsavailabilitymonitoringserverperformanceenhancementsutilizationbusinessresearchsolutionssoftwarehardwaretechnicalsetupnetwork configurationsitecompanyeventsactivitiesvideo conferenceconfigurationstandards

Description

• Hands-on experience in: Active Directory and Windows serve and roles (DHCP, DNS, File Share…etc), Windows OS Workstation, Administration and support of Office 365, Backup solution, Antivirus management and deployment.

• Hands-on experience in networking, routing, switching and WIFI, Avaya IP Telephony, FortiGate Firewall, Print Server and MPS, Access control and CCTV.
• Responsible for Installing Operating System, Applications and Computer Peripherals for all systems related assignments.
• Ensures system availability by periodic checks and monitoring of Operating System and Server performance to recommend necessary system enhancements for optimum utilization of available resources and avoid any possible bottlenecks in day to day business.
• Daily support: Diagnose and troubleshoot, research and identify solutions to software and hardware technical issues, including account setup and network configuration on site and company’s remote sites as required.
• Support special events and activities e.g., Video Conference, large meetings Etc.
• Prioritize and manage several open issues at one time.
• Responsible to do preventive maintenance keeping infrastructure on latest recommended versions of software and hardware, manage and document configuration activities, apply revisions to host system firmware / patches, software and OS update/upgrade. Also maintain up to date inventory.
• Document technical knowledge in the form of notes and manuals. Train, prepare manuals and guidelines for end users using best practice standards and security. Guide users with simple, step by step instructions on phone if required. Maintain and Comply with the IT Policy to ensure all activities are as per the standards.
• Prepare disaster recovery plan, recover and repair hardware or software failures.
• Shall report security incidents, suspected weaknesses in the security system, software malfunctions.

Job Specification

Al Benaa Real Estate Investment PJSC (Recutiter) is in search of talented and motivated individuals for the post of IT Support Specialist in the field of Information Technology in one of their office located in Abu Dhabi - United Arab Emirates. The ideal candidate should have bachelor degree qualification and atleast 4 years of experience. The position require active directory, windows, dhcp, windows os, workstation, administration, support, office 365, backup, antivirus management, deployment, networking, routing, switching, wifi, avaya, ip telephony, fortigate firewall, print server, access control, cctv, operating, system, computer, peripherals, availability, monitoring, server, performance, enhancements, utilization, business, research, solutions, software, hardware, technical, setup, network configuration, site, company, events, activities, video conference, configuration, standards mandatory skills. This is a Full-Time morning shift job.


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