Hanif Sipai
Sunday 02, May 2021

ECommerce Order Processing Admin 

XIAOMIFY LLC

Dubai, - United Arab Emirates - Salary Not disclosed

Less than 1 Year Morning Shift Full-Time

Job Details

Category:
Administrative
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
Diploma
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
1
Skills
eorderentryadministratorprovidingcustomer servicesupportreceivingprocessingonlineshippingmethodsdata entryreviewreturnsdigitalsalestechnicalphoneemailpaymentscheckmanagementstaffenvironmentcustomerschoolofficecall centerverbalinterpersonal communicationorganizationexcelwordpress

Description

The Order Entry Administrator will be responsible for providing exceptional customer service support for receiving, entering, and processing online/eCommerce orders for customers, while also verifying prices, shipping methods, and processing payments.


ESSENTIAL DUTIES & RESPONSIBILITIES :

Light data entry and review of order accuracy

Process returns and all necessary paperwork required (Online & Digital Only)

Responds to all sales, technical and customer service inquiries via phone, email, or social media
Process online payments and check for accuracy

Partner with management, peers, and staff to provide a supportive environment and positive customer experience

SKILLS & KNOWLEDGE:

Must have High School Diploma/GED completed

Minimum of two (2) years of experience in a support role in an office or call center environment

Excellent written, verbal, and interpersonal communication skills, as well as strong, follow up
Excellent organization with a disciplined approach to performing essential responsibilities

Ability to multi-task, self-manage, troubleshoot and problem solve issues around assigned tasks
Ability to work independently and additionally with other team members

Proficient experience with data entry, customer service and use of multiple office systems (Word, Excel, etc.)

Experience processing confidential customer account information such as credit cards, pay pal, etc. preferred.

Job Specification

Hanif Sipai (Recutiter) is in search of talented and motivated individuals for the post of ECommerce Order Processing Admin in the field of Administrative in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have diploma qualification and atleast less than 1 year of experience. The position require e, order, entry, administrator, providing, customer service, support, receiving, processing, online, shipping, methods, data entry, review, returns, digital, sales, technical, phone, email, payments, check, management, staff, environment, customer, school, office, call center, verbal, interpersonal communication, organization, excel, wordpress mandatory skills. This is a Full-Time morning shift job.


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