Guest Relations Officer
Navafiz Management Consultancies
Dubai, - United Arab Emirates - Salary Not disclosed
Job Details
- Category:
- Customer Service
- Career Level:
- Experienced (Non-Managerial)
- Experience:
- 4 Years
- Required Qualification:
- Graduation
- Requires Traveling:
- No
- Salary:
- Salary Not disclosed
- Salary Type:
- Per Month
- Total Vacancies:
- 3
- Skills
Description
The Candidates must be in UAE with immediate joining
Languages : Russian & English
Competitive Salary package with other benefits
Review arrival lists to welcome guests
Attend to special guests (VIPs) and answer their inquiries
Help prepare welcome folders with collateral (room service menus, area descriptions)
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (confirming travel arrangements, taking messages)
Address customer complaints and escalate to Guest Relations Manager when needed
Record information in the logbook daily
Ensure compliance with health and quality standards
Required Skills:
Proven experience as a Guest Relations Officer
Familiarity with hospitality industry standards
Proficiency in English languages and Computer literacy
A customer-oriented and professional attitude
An outgoing personality
Outstanding communication abilities
Excellent organizational and time-management skills
Diploma or BSc/BA in Hospitality Management is preferred
The Candidates must be in UAE with immediate joining
Job Specification
Navafiz Management Consultancies (Recutiter) is in search of talented and motivated individuals for the post of Guest Relations Officer in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have graduation qualification and atleast 4 years of experience. The position require russian, salary, room service, area, guest, build, assistance, travel arrangements, customer complaints, guest relations, manager, compliance, health, quality, hospitality, industry, english, languages, computer, professional, communication, hospitality management mandatory skills. This is a Full-Time morning shift job.
Disclaimer:Vacancies.ae is an exclusive platform that ought to help jobseekers & employers to be joint. We restrict any endorsement that demand for money and strictly advice against sharing personal or bank related information. If you notice any deception or fraudulent, kindly send us an email at support@vacancies.ae.
Similer Jobs
Manager Sales
IRSHAD SHAIKH
Signage production Manager
Shajin Hasan
Sales Executive/ Sales Officer
DIPAK SINDHI
Project Manager
Robert Hawat
Agency Sales Manager
wealth key