Navafiz  Management Consultancies
Friday 13, Jan 2023

Guest Relations Officer 

Navafiz Management Consultancies

Dubai, - United Arab Emirates - Salary Not disclosed

4 Years Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
4 Years
Required Qualification:
Graduation
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
3
Skills
russiansalaryroom serviceareaguestbuildassistancetravel arrangementscustomer complaintsguest relationsmanagercompliancehealthqualityhospitalityindustryenglishlanguagescomputerprofessionalcommunicationhospitality management

Description


The Candidates must be in UAE with immediate joining
Languages : Russian & English



Competitive Salary package with other benefits

Review arrival lists to welcome guests

Attend to special guests (VIPs) and answer their inquiries

Help prepare welcome folders with collateral (room service menus, area descriptions)

Provide information about amenities, area and venues and promote services

Anticipate guest needs and build rapport with customers

Offer assistance with certain tasks (confirming travel arrangements, taking messages)

Address customer complaints and escalate to Guest Relations Manager when needed

Record information in the logbook daily

Ensure compliance with health and quality standards


Required Skills:


Proven experience as a Guest Relations Officer

Familiarity with hospitality industry standards

Proficiency in English languages and Computer literacy

A customer-oriented and professional attitude

An outgoing personality

Outstanding communication abilities

Excellent organizational and time-management skills

Diploma or BSc/BA in Hospitality Management is preferred


The Candidates must be in UAE with immediate joining



Job Specification

Navafiz Management Consultancies (Recutiter) is in search of talented and motivated individuals for the post of Guest Relations Officer in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have graduation qualification and atleast 4 years of experience. The position require russian, salary, room service, area, guest, build, assistance, travel arrangements, customer complaints, guest relations, manager, compliance, health, quality, hospitality, industry, english, languages, computer, professional, communication, hospitality management mandatory skills. This is a Full-Time morning shift job.


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