Eneldo Hernandez
Tuesday 14, Jul 2020

Guest Relations Manager  

Mr. Eneldo Hernandez

Abu Dhabi, - United Arab Emirates - Salary Not disclosed

2 Years Morning Shift Full-Time

Job Details

Category:
Management
Career Level:
Manager (Manager/Supervisor)
Experience:
2 Years
Required Qualification:
Experience in hotel reception, Experience in international customer relations, 2 years of studies after A-levels) in hotel services or tourism
Requires Traveling:
Yes
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
2
Skills
serviceguestagentcustomerloyaltymarketingroomchangeethicssolutionsmaintenancecomputersystemstandardscustomer loyaltycorrespondencehealthbenefitsinsuranceholidaysassistancelife insurance

Description

We need the service of the Guest Relation Agent to ensure the satisfaction of each customer during his stay in the interest of earning his loyalty. To personalize the stay of each customer in respect of the marketing promise, notably based on his loyalty status. Is responsible for all information so that the stay goes well.

You Will:-
Follows up on the stay and the well-being of each customer
Is available to the customer for all requests related to his stay at the village (room change, transport...) and away from the village (in respect of legislation in effect and ethics)
Is attentive to any customer problem/complaint and proposes effective solutions
Enters lodging and maintenance requests from customers into the computer system
Provides daily follow-up on customer requests
Respects standards related to customer loyalty status (pre-stay contact, arrival correspondence, active listening...)
-Health Benefits (Health & Dental Insurance)
-Vacation
-Paid Holidays
-Sick Days
-Educational Assistance
-Life Insurance
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Mr. Eneldo Hernandez
Tel : +17722493258
WhatsApp: +971564783264

Job Specification

Eneldo Hernandez (Recutiter) is in search of talented and motivated individuals for the post of Guest Relations Manager in the field of Management in one of their office located in Abu Dhabi - United Arab Emirates. The ideal candidate should have experience in hotel reception, experience in international customer relations, 2 years of studies after a-levels) in hotel services or tourism qualification and atleast 2 years of experience. The position require service, guest, agent, customer, loyalty, marketing, room, change, ethics, solutions, maintenance, computer, system, standards, customer loyalty, correspondence, health, benefits, insurance, holidays, assistance, life insurance mandatory skills. This is a Full-Time morning shift job.


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