Nargiza Boronova
Monday 16, Nov 2020

Administrative/Customer Service  

Harvard Consulting Management

DUBAI, - United Arab Emirates - Salary Not disclosed

2 Years Morning Shift Full-Time

Job Details

Category:
Accounting/Auditing
Career Level:
Experienced (Non-Managerial)
Experience:
2 Years
Required Qualification:
High school diploma, general education degree or equivalent. Comfortable using computers Good communication skills.
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
5
Skills
high school diplomageneral education degree or equivalent.hiringcustomer service representativecustomercomplaintsprocesscommunicationprofessionalcustomer complaintsprocessingformstransactionsprovidingfeedbackcustomer serviceteamcustomer satisfactioncustomer supportcomfortable using computers.

Description

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Job Specification

Nargiza Boronova (Recutiter) is in search of talented and motivated individuals for the post of Administrative/Customer Service in the field of Accounting/Auditing in one of their office located in DUBAI - United Arab Emirates. The ideal candidate should have high school diploma, general education degree or equivalent. comfortable using computers good communication skills. qualification and atleast 2 years of experience. The position require high school diploma, general education degree or equivalent., hiring, customer service representative, customer, complaints, process, communication, professional, customer complaints, processing, forms, transactions, providing, feedback, customer service, team, customer satisfaction, customer support, comfortable using computers. mandatory skills. This is a Full-Time morning shift job.


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