Sales Associate (Virgin Megastore) 

Job Details

Category:

Sales

Career Level:

Experienced (Non-Managerial)

Experience:

1 Year

Required Qualification:

High School Degree

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

salesshoporderlevelcustomerassistancecompliancequalityservicestandardsreceivingprocessstocksecurityphysicalinventoryreportingactivitiesbasisalignmentimagecoordinationcashtransactionsfluency in englishproficiency in ms officeplanning and organizingteamworkcustomer focusinitiative

Description

Role Purpose

The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.

- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards

- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests

- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities

- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards

- Handle cash register and transactions with the customers in an effective and accurate manner as required