Ivy Jane Torres
Saturday 26, Nov 2022

Retail Store Manager  

Visa Grab International FZC Dubai

Dubai, - United Arab Emirates - 11k to 12k (AED) - Per Month

7 Years On Rotation Full-Time

Job Details

Career Level:
Manager (Manager/Supervisor)
7 Years
Required Qualification:
5-7 Yrs of experience in Retail Sales including 2-3 years of people management
Requires Traveling:
11000 - 12500 AED
Salary Type:
Per Month
Total Vacancies:
monitorstore managerresult orientationteam workleading peopledecision makingcommunicationbusiness acumenproblem solvinganalytical thinkingreportingarea managerleadteamlevelcustomer servicesaleslinestore operationsstore managementinventorycustomer carevisual merchandisingperformanceprincipalreviewactivitiesproductivityoperationsmanpoweroperatingservicedevelopmentareastandard operating proceduresmanagerbrandcampaignscustomerretail salesretail managementcustomer focus11


POSITION: Store Manager

Department: Operations
Country: UAE
Reporting to: Area Manager (UAE)
Job Summary & Purpose
To lead, inspire and motivate the store team to deliver highest level of customer service sales and achieve both top and bottom line targets for the store. To effectively manage all aspects of store operations focusing on operational efficiency: Store management includes sales, cashiers, inventory, customer care and visual merchandising for operational efficiency.

Key Performance Areas (KPAs) & Principal Accountabilities

  1. Lead, inspire and motivate store teams to achieve top and bottom line targets
  2. Monitor and review all store activities against pre-determined targets that are set as per the AOP including productivity increase & improving efficiency
  3. Work closely with Area Manager / DGM – Operations (UAE) to develop and implement manpower plan and budget for the store
  4. Work closely with the Area Manager to set targets for each category within the store and communicate targets to each team within the store
  5. Ensure the store is operating as an independent profit center focusing on closely managing both the sales and the expenditure of the store
  6. Work with ASM’s and Team Leaders to develop rosters that provide full coverage across all categories and other service areas of the store
  7. Collate training and development needs across the allocated area and follow up on training requirements to ensure store skills are adequately updated
  8. Ensure the store is operating in line with standard operating procedures in order to prevent any losses through damage or pilferage and protect profits and feedback any recommended changes to the Areas Manager for review and sign off before implementing
  9. Participate in recruitment and selection of Store management team working closely with HR and DGM – Operations (UAE)
  10. Work closely with the ASMs to review, monitor and track performance of each category on a daily, weekly and monthly basis
  11. Ensure store layout is in line with store planograms and visual merchandising is in line with brand guidelines
  12. Monitor product availability for any in store promotions. campaigns, reporting any shortfalls to the area manager
  13. Conduct regular team meetings with the store teams to communicate performance, expectation, recognize good performance and communicate other business related updates
  14. Ensure any store specific projects e.g. store maintenance or improvements are rolled out in store to time and to budget without interruptions to store operations and any delays are escalated to the Area Manager
  15. Monitor and review in store systems performance and collate any specific store development requirements to Area Manager
  16. Handle any specific customer queries escalated to store manager
  17. Manage the store’s daily cash flow
  18. Training to store teams to enhance productivity & efficiency
Qualitative Requirements Experience
(Yrs& Field) 5-7 Yrs of experience in Retail Sales including 2-3 years of people management

Educational Qualification
Preferably Post Graduate – preferably an MBA
Professional Certifications
Retail Management

Skills & Abilities
Customer Focus, Result Orientation, Team Work, Leading People, Decision Making, Communication, Business Acumen, Problem Solving, Analytical Thinking

Salary: AED 11,000 – 12500 per month + family Benefits

Job Specification

Ivy Jane Torres (Recutiter) is in search of talented and motivated individuals for the post of Retail Store Manager in the field of Sales in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have 5-7 yrs of experience in retail sales including 2-3 years of people management qualification and atleast 7 years of experience. The position require monitor, store manager, result orientation, team work, leading people, decision making, communication, business acumen, problem solving, analytical thinking, reporting, area manager, lead, team, level, customer service, sales, line, store operations, store management, inventory, customer care, visual merchandising, performance, principal, review, activities, productivity, operations, manpower, operating, service, development, area, standard operating procedures, manager, brand, campaigns, customer, retail sales, retail management, customer focus, 11 mandatory skills. This is a Full-Time on rotation job.Salary vary between 11k to 12k (AED) per month depending upon skills and years of experience candidate got.

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