
Priority Banking Executive (Arabic /European)
Tanfeeth
Al Ain - Abu Dhabi, - Dubai, - United Arab Emirates - Salary Not disclosed
Job Details
- Category:
- Finance
- Career Level:
- Experienced (Non-Managerial)
- Experience:
- 3 Years
- Required Qualification:
- Any Graduation Degree/Diploma
- Requires Traveling:
- No
- Salary:
- Salary Not disclosed
- Salary Type:
- Per Month
- Total Vacancies:
- 1
- Skills
Description
• Maintain the high level of call attendance soft skills reflecting a positive image
• Escalate cases to the various department to ensure all cases are resolved within the time
• Highlight process and products issues to smoothen the customer future interactions
• Seek availing exceptional approvals to solve customers’ issues
• Gain the customer trust by building a rapport with the customers by initiating a high-level conversation
• Send emails for follow up purposes to ensure all cases are resolved within the periodic time
• Set the right expectation with the customers and own the customer's issues and resolve it positively end to end
Job Specification
Tanfeeth is in search of talented and motivated individuals for the post of Priority Banking Executive (Arabic /European) in the field of Finance in one of their office located in Al Ain - Abu Dhabi, - Dubai - United Arab Emirates. The ideal candidate should have any graduation degree/diploma qualification and atleast 3 years of experience. The position require good interpersonal, communication skills, computer skills, good it skills, attendance soft skills, good at teleconsulting mandatory skills. This is a Full-Time morning shift job.
About Tanfeeth
Established in 2011, Tanfeeth is the Gulf Cooperation Council’s (GCC) first large-scale Business Service Partner and fullyowned subsidiary of Emirates NBD. Tanfeeth is dedicated to supporting the Emirates NBD Group by delivering regional expertise, cost productivity, and excellence in customer service delivery in terms of quality, consistency and efficiency, to the Group’s growing customer base.
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