Priority Banking Executive (Arabic /European) 

Job Details

Category:

Finance

Career Level:

Experienced (Non-Managerial)

Experience:

3 Years

Required Qualification:

Any Graduation Degree/Diploma

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

good interpersonalcommunication skillscomputer skillsgood it skillsattendance soft skillsgood at teleconsulting

Description

• Maintain the high level of call attendance soft skills reflecting a positive image  

• Escalate cases to the various department to ensure all cases are resolved within the time

• Highlight process and products issues to smoothen the customer future interactions

• Seek availing exceptional approvals to solve customers’ issues

• Gain the customer trust by building a rapport with the customers by initiating a high-level conversation

• Send emails for follow up purposes to ensure all cases are resolved within the periodic time

• Set the right expectation with the customers and own the customer's issues and resolve it positively end to end