Tuesday 24, Oct 2023

Inbound Call Center Representative

Dubai, - United Arab Emirates - Salary Not disclosed

Less than 1 Year On Rotation Full-Time

Expired

Job Details

Category:: Consulting
Career Level:: Entry Level
Experience:: Less than 1 Year
Required Qualification:: No need
Requires Traveling:: No
Salary:: Salary Not disclosed
Salary Type:: Per Month
Total Vacancies:: 5
Skills: call centerteamservicehandlingcustomersolutionsrequirementsmanagementperformancecompanycustomer servicecommunicationinterpersonal skillssoftware

Description

Job Title: Inbound Call Center Representative

Location: 789R,Al Kabaisi Road,Dubai

Job Type: Full-Time

Job Description:

We are looking for dynamic individuals to join our team as Inbound Call Center Representatives. In this role, you will play a key part in delivering outstanding service to our customers. Your responsibilities will include, but are not limited to:

• Handling incoming customer inquiries, providing information, and resolving issues or concerns efficiently.

• Demonstrating empathy and active listening skills to understand and address customer needs.

• Offering relevant products, services, or solutions that meet customer requirements.

• Collaborating with team members and management to achieve team goals and meet performance targets.

• Staying up-to-date with company products, policies, and industry knowledge to provide accurate information.

Qualifications:

• Proven customer service experience, preferably in a call center environment.

• Strong communication and interpersonal skills.

• Ability to handle challenging customer interactions with professionalism and patience.

• Proficiency in using CRM and call center software.

• Flexibility to work in a fast-paced environment with a customer-centric approach.

Benefits:

• Competitive salary and performance-based incentives.

• Comprehensive training and development programs.

• Health, dental, and retirement benefits.

• Opportunity for career growth and advancement within the company.

Job Specification

Atlas Travels (Recruiter) is in search of talented and motivated individuals for the post of Inbound Call Center Representative in the field of Consulting in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have no need qualification and atleast less than 1 year of experience. The position require call center, team, service, handling, customer, solutions, requirements, management, performance, company, customer service, communication, interpersonal skills, software mandatory skills. This is a Full-Time on rotation job.

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Inbound Call Center Representative

Job Details

Description

Job Specification

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