Issa Ocampo
Thursday 12, May 2022

Hostess/Hotel Concierge 

S & A Sports

Dubai, - United Arab Emirates - Salary Not disclosed

3 Years Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Student (High School/College)
Experience:
3 Years
Required Qualification:
With Pleasing Personality
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
1
Skills
hostessteamserviceleaveimpactqualityexpectcustomerlearninghospitalityindustryphonecallspoliciesseatingcustomer service

Description

We are looking for a hostess to join our dream team. You will need to be at the service of our guests from the moment they arrive till they leave and ensure they have an excellent experience. Your contribution will directly impact the quality of the ambiance and atmosphere we offer our customers, therefore drive footfall and profits.

What to expect from the role
• Hands-on experience with customer relations.
• Learning how to organize and multitask on the job.
• Learn on the job regarding the best practices for the hospitality industry.
• Exposure to the service and hospitality industry.
Responsibilities
• Greeting the guests when they enter and leave.
• Answering phone calls and booking reservations with accuracy to ensure no overlap.
• Accommodating the customer’s requests as much as possible and permissible by the rules and policies of the industry.
• Seating the customers at their seats or waiting rooms and ensuring they are comfortable.
• Ensure the complimentary welcome drink is served.
• Engaging with guests while they are waiting.
• Addressing any queries or complaints and resolving it efficiently.
• Good knowledge of the services and offers.
• Good knowledge of directions to guide customers to the establishment.
Requirements
• Hospitality or 5star Hotel experience is a MUST.
• Prior experience in the hospitality industry or a restaurant is a bonus.
• Well mannered with excellent communication skills.
• Excellent time management and multitasking skills.
• Comfortable working in a fast paced busy environment.
• Provide high-quality customer service patiently and efficiently.

Job Specification

Issa Ocampo (Recutiter) is in search of talented and motivated individuals for the post of Hostess/Hotel Concierge in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have with pleasing personality qualification and atleast 3 years of experience. The position require hostess, team, service, leave, impact, quality, expect, customer, learning, hospitality, industry, phone, calls, policies, seating, customer service mandatory skills. This is a Full-Time morning shift job.


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