We are looking for a Salon Receptionist Cashier to act as the first point of contact for customers who visit our salon. She leads a salon to high profits and customer satisfaction. She leads, monitors, and analyzes the daily operations of the salon establishment under her care. She is responsible for sustaining a healthy, positive team environment, and ensuring that service operations are delivered smoothly.
She is to ensure that clients/customers do not experience difficulties while in the salon by giving them the information they need and making them feel comfortable.
Salon receptionist/cashier exhibits high level of phone etiquette as they answer incoming calls to the salon from clients who want to make inquiries or make reservations for a visit to the salon. The role also includes maintaining high level of professionalism; and expected to exude calmness and cordiality.
She understands the importance of first impressions and as such, carries her self uprightly to make a positive impression on clients by dressing in good and decent manner the company uniform guidelines.
Job Type / Category
While guests make inquiries, she freely interacts with them and exhibits good knowledge of salon services by making meaningful statements and providing useful answers to questions they might ask.
Responsibilities also include supervising the cleaning of the salon, and ensuring it is made tidy early enough before work begins for the day, as this will influence client perception of the salon. She does product inventory and product ordering.
Required Education, Skills and Qualifications
Experience: minimum 5 years in a related industry - Beauty Salon, Hair and Nail Salon, Spa
Education: College Degree Holder
She must be presentable, patient, honest, experienced, with strong personality, computer literate, bilingual (English + Russian speaking) and should be capable of multi-tasking.
A high-end beauty lounge
Job Types: Full-time, Permanent