Rixan Martis
Saturday 08, Aug 2020

Customer Support Executive 

Life Pharmacy

Dubai, - United Arab Emirates - Salary Not disclosed

Fresh Graduate On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Fresh Graduate
Required Qualification:
Any Graduate
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
6
Skills
servicerepresentativecustomer service representativehiringcustomer support executivecustomercomplaintsprocesscommunicationprofessionalcustomer complaintsprocessingformstransactionsprovidingfeedbackcustomer serviceteamcustomer satisfactioncustomer supporte-commerce

Description

We are hiring a Customer Support Executive to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Job Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Candidates Requirements:

High school diploma, general education degree or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Experience in E-Commerce will be advantage

Job Specification

Rixan Martis (Recutiter) is in search of talented and motivated individuals for the post of Customer Support Executive in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have any graduate qualification and atleast fresh graduate of experience. The position require service, representative, customer service representative, hiring, customer support executive, customer, complaints, process, communication, professional, customer complaints, processing, forms, transactions, providing, feedback, customer service, team, customer satisfaction, customer support, e-commerce mandatory skills. This is a Full-Time on rotation job.


Disclaimer:Vacancies.ae is an exclusive platform that ought to help jobseekers & employers to be joint. We restrict any endorsement that demand for money and strictly advice against sharing personal or bank related information. If you notice any deception or fraudulent, kindly send us an email at support@vacancies.ae.

Similer Jobs

Pathway Group International
Urgently Hiring HR cum Recruiter

Pathway Group International

SEO Expert for E-Commerce Company

Mohamed Dekkak

VMECH INDUSTRIAL EQUIPMENTS LLC
Service workshop Receptionist

VMECH INDUSTRIAL EQUIPMENTS LLC

Senior Executive Accounts

Freightcare Logistics LLC

Call Center Customer Service

Carolina Harvard

See All