Callision Inc.
Monday 20, Apr 2020

Customer Service Representative 

Callision Inc.

Work from Home / Remote, - United States - 400 to 600 (USD) - Per Month

3 Years On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
3 Years
Required Qualification:
Graduation, High School
Requires Traveling:
No
Salary:
400 - 600 USD
Salary Type:
Per Month
Total Vacancies:
4
Skills
businessvoipcompanyprovidingunified communicationscustomer service representativeteamcomplexcustomerphoneemailweb chatpartlevelrewardsserviceresolutionprocedurescompliancecustomer servicesoftware

Description

Callison Inc. is a fast-growing business VOIP company based out of New York City providing hosted PBX and Unified Communications. We are currently looking for an experienced Customer Service Representative with a proven track record, to join our team!

You will be responsible for responding to routine and complex customer inquiries via Phone, email and/or web chat. You must be able to work autonomously as well as part of a high-performance team that is success-driven. If you are driven to achieve a higher level of success, you will find challenges and real rewards with us, along with lucrative long-term career opportunities.
Job responsibilities:
· Quickly answer customer inquiries in a friendly and courteous manner
· Deliver exceptional service to our customers by going out of their way to please them
· Provide first call resolution, while following strict procedures that meet compliance guidelines
· Identify and offer customers the products and services that they need by quoting prices, negotiating with a customer, and closing deals
· Maintaining CRM database and preparing accurate reports
Specific qualifications for this role include:
· Customer service experience (preferably on Software/SaaS/Telecom) of 3 years or more.
· Experience with customer survey driven (CSAT) accounts
· Basic computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information.
· Strong ability to learn new technologies and ramp up quickly
· Excellent communication and negotiation skills
· Analytical and time-management skills
· Ability to work shifting schedules.
· Ability to work during weekends and holidays.
What we bring to the table:
· Industry standard remuneration
· Paid holidays
· Opportunities for professional development and advancement
· Boot camp and team events

Job Specification

Callision Inc. is in search of talented and motivated individuals for the post of Customer Service Representative in the field of Customer Service in one of their office located in Work from Home / Remote - United States. The ideal candidate should have graduation, high school qualification and atleast 3 years of experience. The position require business, voip, company, providing, unified communications, customer service representative, team, complex, customer, phone, email, web chat, part, level, rewards, service, resolution, procedures, compliance, customer service, software mandatory skills. This is a Full-Time on rotation job.Salary vary between 400 to 600 (USD) per month depending upon skills and years of experience candidate got.


About Callision Inc.

Callision Inc. is a privately owned business Voice Over IP company based out of New York City providing hosted PBX and Unified Communications.


Disclaimer:Vacancies.ae is an exclusive platform that ought to help jobseekers & employers to be joint. We restrict any endorsement that demand for money and strictly advice against sharing personal or bank related information. If you notice any deception or fraudulent, kindly send us an email at support@vacancies.ae.