As Guest Service Executive, you will serve on the Guest Happiness Team, to provide our Guests with a seamless digital tailoring experience. We are looking for a candidate with the following qualifications:
- Previous customer service experience in an e-commerce industry.
- Spoken and written Fluency in Arabic and English is compulsory. Urdu is preferred.
- Competent level of IT proficiency
- Answer calls professionally and provide information about products and services, take or cancel orders, or resolving complaints.
- Keep records of guest interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Ability to multitask while maintaining a positive attitude when working with a Guest
- Coordinating with tailors and guest for a smooth and timely processing and delivery of orders.
- Assist other departments, as necessary.
Blossom Trading LLC is in search of talented and motivated individuals for the post of Customer Service Executive in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have graduate qualification and atleast 1 year of experience. The position require guest, service, digital, tailoring, customer, e-commerce, arabic, english, urdu, level, calls, recording, process, forms, processing mandatory skills. This is a Full-Time morning shift job.Salary vary between 1k to 4k (AED) per month depending upon skills and years of experience candidate got.
About Blossom Trading LLC
Blossom Trading, started in 1988, specializes in catering textile fabrics for the Arab male community, importing textile fabrics mostly from Japan, Korea, Indonesia, Thailand, India and China. We are one of the largest importers of Dishdasha/Kandoora materials from Japan and we cater primarily to the United Arab Emirates, Oman, Qatar, Bahrain, Saudi Arabia, Iraq & Yemen markets. We embrace corporate social responsibility and strive to attain the best product quality whilst firmly believing in continuous improvement of our production processes. By investing in innovative and environmentally friendly technologies at all stages of production, Blossom has significantly improved both its efficiency and its competence.
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