Riyas Chekkunni
Wednesday 12, Jan 2022

Customer Service Executive 

The Global Axis 247 immigration Services

Dubai, - United Arab Emirates - Salary Not disclosed

2 Years Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
2 Years
Required Qualification:
Graduation
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
2
Skills
customer satisfactionsalescustomer serviceglobalaxismaketeamlevelcustomerserviceassistancelargevolumephonecallsresolutioncontractsupsellprofessionalproceduresverbalmanagementinterpersonal skillscomputer skillsoutlook

Description

Customer Service Role

The Customer Service Role at The Global Axis is an exciting opportunity for a motivated person looking to make a difference every day for our Clients and the team overall. The Customer Service Role is going to play a vital role in the day-to-day tasks, ensuring the highest level of customer satisfaction.
Customer Service Role

  • Responding directly to customers who need assistance, answering a large volume of phone calls and emails.
  • Ability to provide quick resolution of issues and questions, with good ability to handle disputes and emergencies
  • Learn our services inside and out with previous experience to be able to capture contracts and upsell additional services.
  • Taking ownership of customers issues and following problems through to resolution
  • Ensuring correspondences (Email/Phone/Whatsapp) with clients is accurate, courteous, professional, and replied to in a timely manner
  • Ensuring all contract procedures are in place.
  • Excellent verbal skills for communicating with both management and customers.
  • Good interpersonal skills establish a good rapport with clients and your team members.
  • Ability to multitask, prioritize and manage time effectively.
  • Must be result-oriented and sales-driven to reach customer service team targets.
  • Must have strong computer skills (Outlook, Word, and Excel)

Job Specification

Riyas Chekkunni (Recutiter) is in search of talented and motivated individuals for the post of Customer Service Executive in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have graduation qualification and atleast 2 years of experience. The position require customer satisfaction, sales, customer service, global, axis, make, team, level, customer, service, assistance, large, volume, phone, calls, resolution, contracts, upsell, professional, procedures, verbal, management, interpersonal skills, computer skills, outlook mandatory skills. This is a Full-Time morning shift job.


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