Monday 30, May 2022

Customer Service & Compliance Representative

Forever Living Product (Dubai) (L.L.C)

Dubai, - United Arab Emirates - Salary Not disclosed

1 Year On Rotation Full-Time

Expired

Job Details

Category:: Customer Service
Career Level:: Entry Level
Experience:: 1 Year
Required Qualification:: Excellent oral and written communication skills in both Arabic and English
Requires Traveling:: No
Salary:: Salary Not disclosed
Salary Type:: Per Month
Total Vacancies:: 1
Skills: customermonitoronlinecomplianceinternalpolicieslocalmajorcurrentcustomer complaintssupportstandardsproductusagereturnslevelcomplaintspersonalbasisformseffective communicationwritten communicationarabicenglishverbal communication

Description

Job Summary: Respond to customer inquiries and monitor compliance-related issues online to ensure compliance with internal policies and local authorities.

Major Duties & Responsibilities:

• Explain products and policies to new and current customers

• Resolve and attend to customer complaints, concerns and guide them and provide relevant information

• Pleasantly deal with customers to ensure satisfaction

• Support customers with all their inquires

• Adhere to high ethical standards, and comply with all regulations/applicable laws

• Maintains a growing knowledge about product features, usage, and/or dosage to be able to accurately assist FBOs/customers

• Handle customer products inquiries and returns with the highest level of professionalism

• Attends to FBO’s concerns e.g. requests, complaints, or inquiries on a personal basis and other forms of effective communication

Qualifications:

• Excellent oral and written communication skills in both Arabic and English.

• Knowledgeable of the Ministry of Health policy of the Middle East is an added value.

• Analytical and innovative mind able to foresee critical issues and offer best practice solutions.

• Experience in the regulatory affairs department is an added value.

• Telephone skills, verbal communication, and listening skills.

Job Specification

Rochelle Gueco (Recruiter) is in search of talented and motivated individuals for the post of Customer Service & Compliance Representative in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have excellent oral and written communication skills in both arabic and english qualification and atleast 1 year of experience. The position require customer, monitor, online, compliance, internal, policies, local, major, current, customer complaints, support, standards, product, usage, returns, level, complaints, personal, basis, forms, effective communication, written communication, arabic, english, verbal communication mandatory skills. This is a Full-Time on rotation job.

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Customer Service & Compliance Representative

Forever Living Product (Dubai) (L.L.C)

Job Details

Description

Job Specification

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