Sukhvinder Singh
Wednesday 08, Feb 2023

Contact Center Agent 

Parisima Talent Ltd

Dubai, - United Arab Emirates - Salary Not disclosed

1 Year Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
1 Year
Required Qualification:
High School Certification
Requires Traveling:
Yes
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
1
Skills
clienttelephonecallsinterviewingrequirementspoliciespricinginformproceduresprovidingcommunicationequipmentreportingcorrective actionfront deskcustomer supportline managerhealthcarenativearabicfluentenglishdubai

Description

Services to be provided by you shall include, but are not necessarily limited to, the following:

· Obtain client information by answering telephone calls; interviewing clients; verifying information.
· Determine eligibility by comparing client information to requirements.
· Establish policies by entering client information; confirming pricing.
· Inform clients by explaining procedures; answering questions; providing information.
· Maintain communication equipment by reporting problems & coming with corrective action.
· Assist the Front Desk in providing customer support and ensuring patient satisfaction.
· Perform any other related duties and/or assignments as directed by the line manager.
Skills
Preferences:
Medical/Healthcare experience required
Native Arabic speaker + Fluent in English
Can join immediately (or max 1mo. notice)
Based in Dubai

Job Specification

Sukhvinder Singh (Recruiter) is in search of talented and motivated individuals for the post of Contact Center Agent in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have high school certification qualification and atleast 1 year of experience. The position require client, telephone, calls, interviewing, requirements, policies, pricing, inform, procedures, providing, communication, equipment, reporting, corrective action, front desk, customer support, line manager, healthcare, native, arabic, fluent, english, dubai mandatory skills. This is a Full-Time morning shift job.


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