Noor  iuan
Thursday 16, Dec 2021

Client Relationship Officer 

Confidential

Abu Dhabi, - United Arab Emirates - Salary Not disclosed

Less than 1 Year Morning Shift Full-Time

Job Details

Category:
Sales
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
Minimum of 1 year job experience in Customer Care from the service industry or experience gotten from a car sales company. Diploma or Certificate hol
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
10
Skills
officerbuildingpersonnelcustomersalesteamcompanybuildheadclient satisfactionclient relationshipmonitoringperformanceservice levelagreementsprogressliaisinginternalclient

Description

Duties of the Client Relationship Officer:

Building and maintaining relationships with clients and key personnel within customer companies.
Conducting business reviews to ensure clients are satisfied with their products and services.
Alerting the sales team to opportunities for further sales within key clients.
Letting customers know about other products the company offers.
Attending meetings with clients to build relationships with existing accounts.
Achieving client relationship targets and KPI’s as set by the Head of Sales.
Escalating and resolving areas of concern as raised by clients.
Carrying out client satisfaction surveys and reviews.
Monitoring company performance against service level agreements and flagging potential issues.
Updating the CRM and ensuring account managers are aware of changes within clients.
Passing leads to the sales team and following up on progress.
Liaising with internal departments to ensure client needs are fulfilled effectively.

Job Specification

Noor iuan (Recutiter) is in search of talented and motivated individuals for the post of Client Relationship Officer in the field of Sales in one of their office located in Abu Dhabi - United Arab Emirates. The ideal candidate should have minimum of 1 year job experience in customer care from the service industry or experience gotten from a car sales company. diploma or certificate hol qualification and atleast less than 1 year of experience. The position require officer, building, personnel, customer, sales, team, company, build, head, client satisfaction, client relationship, monitoring, performance, service level, agreements, progress, liaising, internal, client mandatory skills. This is a Full-Time morning shift job.


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