Topaztel Career
Thursday 30, Jan 2020

Call Center Agent  

Topaztel FZE

Dubai, - United Arab Emirates - Salary Not disclosed

1 Year On Rotation Full-Time

Job Details

Category:
Information Technology
Career Level:
Entry Level
Experience:
1 Year
Required Qualification:
Graduate
Requires Traveling:
Yes
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
1
Skills
call centerdubaicommunicationcustomer serviceverbalsoftwaretypinglargeinboundoutboundphoneemailchatcustomerfeedbackcomplaintsentryteambusinessfluentenglishbasic

Description

Looking for Call Center Agents in Dubai, United Arab Emirates (UAE) that meets the following requirements:

Must have good communication and customer service skills     both verbal and written.
Proficiency with computers especially with CRM software and strong typing skills.
Respond to customers’ questions in a polite and timely manner.
Attend large amounts of Inbound / Outbound interactions via phone, email, chat or social media.
Capture / Resolve customer feedback & complaints and manage as per process.
Data entry skills
Ability to work in a team environment.
Flexible to work in rotational shifts and adjust to changing business needs and environment.
Ready to join immediately

Experience: 0-1 year preferred
Qualifications: Degree in any discipline from a recognized university
Salary: Unspecified
Benefits: As per UAE law
Gender: Only ladies are required for this position
Nationality: Any Nationality
Language Skills: Fluent in English (written and spoken) is a must. Any other language is an added advantage.
Computer Skills: Basic Microsoft Office
Current Location: Anywhere in UAE

All qualified candidates are encouraged to send their recently updated CVs to
Email: topaztel.career (at) gmail DOT com   with job title and your WhatsApp number

Job Specification

Topaztel Career (Recutiter) is in search of talented and motivated individuals for the post of Call Center Agent in the field of Information Technology in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have graduate qualification and atleast 1 year of experience. The position require call center, dubai, communication, customer service, verbal, software, typing, large, inbound, outbound, phone, email, chat, customer, feedback, complaints, entry, team, business, fluent, english, basic mandatory skills. This is a Full-Time on rotation job.


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