Ivy Jane Torres
Thursday 16, Feb 2023

Associate Customer Service Representative  

Visa Grab International FZC Dubai

uae, - United Arab Emirates - Salary Not disclosed

Less than 1 Year On Rotation Full-Time

Job Details

Customer Service
Career Level:
Experienced (Non-Managerial)
Less than 1 Year
Required Qualification:
Bachelor's Degree
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
customer servicecustomercompanycommunicationprocedurespoliciessalespostpaidprepaidhandsetsaccessoriescomplaintshandlingrequirementsorientationpresentation skillstimeflexibleeducationarabicfreshercustomer support


Job Description

  • Identifying and assessing a customer’s needs
  • Keeping detailed records of customer interactions
  • Following your company’s communication procedures and policies
  • Provide accurate, valid and complete information by using the right methods/tools
  • Duties will be sales of Etisalat Products like Postpaid, Prepaid, Handsets, Elfie, Accessories and other accessories
  • Complaints, requests and Enquiries handling
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Comfortable using computers.
  • Location: - Anywhere in UAE
  • Age: less than 29
  • Flexible for any location (UAE)
  • Education: Graduate (Mandatory)
  • Language: - Preferable Arabic speaking
  • Fresher or Experienced working with customer support
  • Positive attitude

Job Specification

Ivy Jane Torres (Recruiter) is in search of talented and motivated individuals for the post of Associate Customer Service Representative in the field of Customer Service in one of their office located in uae - United Arab Emirates. The ideal candidate should have bachelor's degree qualification and atleast less than 1 year of experience. The position require customer service, customer, company, communication, procedures, policies, sales, postpaid, prepaid, handsets, accessories, complaints, handling, requirements, orientation, presentation skills, time, flexible, education, arabic, fresher, customer support mandatory skills. This is a Full-Time on rotation job.

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