mohamed faheem
Sunday 25, Feb 2024

Administrative/Customer Service  

AL Rimal Group of Companies

Dubai, - United Arab Emirates - 3k to 4k (AED) - Per Month

Less than 1 Year Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
Bachelor's
Requires Traveling:
No
Salary:
3500 - 4000 AED
Salary Type:
Per Month
Total Vacancies:
1
Skills
servicelargeincomingphonesalestrustcustomeropencustomer serviceteamhandlingcustomer complaintssolutionstimeprocesscommunicationprocedures

Description

We are looking for a customer-oriented service representative.


Responsibilities:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Specification

mohamed faheem (Recruiter) is in search of talented and motivated individuals for the post of Administrative/Customer Service in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have bachelor's qualification and atleast less than 1 year of experience. The position require service, large, incoming, phone, sales, trust, customer, open, customer service, team, handling, customer complaints, solutions, time, process, communication, procedures mandatory skills. This is a Full-Time morning shift job.Salary vary between 3k to 4k (AED) per month depending upon skills and years of experience candidate got.


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