Sales Associate -Boggi 

Job Details

Category:

Customer Service

Career Level:

Experienced (Non-Managerial)

Experience:

2 Years

Required Qualification:

High School Degree

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

salesshoporderlevelcustomerassistancecompliancequalityservicestandardsreceivingprocessstocksecurityphysicalinventoryreportingactivitiesbasisalignmentimagecoordinationenglishofficesports

Description

Role Purpose

The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results

Key Accountabilities:

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards. Etc.

Skills Required:

Fluency in English

Proficiency in MS office

Skills Specific for Sports Goods retail: Collective Game, Project-oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible

Specific for Sports Goods retail: Active participation in at least one sporting activity