OnePoint HR & Management Consultancy
Saturday 22, Feb 2020

Retail Store Manager 

OnePoint HR & Management Consultancy

Dubai, - United Arab Emirates - Salary Not disclosed

5 Years Morning Shift Full-Time

Job Details

Career Level:
Manager (Manager/Supervisor)
5 Years
Required Qualification:
Business Management | Marketing Graduate or equivalent
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
store managerperformanceretailbrand ambassadorfocusserviceorientationteamsalesstoresconversionspromotionsbrandcustomer relationshipbasisbusinesscustomercurrentprospectingproductlevelvisual merchandisingstandardsteam managementcustomer servicebusiness managementcommunication skills


The Store Manager orchestrates the performance of the retail store and the crew towards excellence and triumphs on all dimensions. S/He is the Brand Ambassador, with well-rounded skills, high levels of passion, focus, determination and service orientation. As an effective leader, guides, coaches and develops the retail team of sales and optometrists.

1. Sales
Meeting and exceeding sales, individual and store(s) targets
Ensuring growth, higher sales conversions, improving consistently on other store performance indicators
Managing store promotions and retail discounts, within set parameters
2. Brand Ambassador
Carrying authentic passion and belief in the concept and the brand
Developing and maintaining personalized customer relationship, on an on-going basis
Effectively analyzing business to ensure customer continuity
Engaging with current & prospecting new customers by using CRM and other tools/leads
Acquiring In-depth product knowledge of brands and a good knowledge level of competing brand(s)
3. Retail Focus
Acquiring and sharing evolving market trends and competitive activities
Managing the day to day running of the store flawlessly
Ensuring adequate stock levels at all times, minimizing stock out situations
Ensuring highest level of store upkeep, hygiene and visual merchandising standards
Capturing and submitting data and reports accurately
4. Team Management
Developing a cohesive, fully trained & motivated team to deliver superior customer service on a consistent basis
Leading by example reflecting the values of the brand, integrity and discipline
Supervising and managing assigned store(s) but also filling in for staff while on the shop-floor, personally dealing with ‘Key/Valuable customers’
Communicating and coaching the team on product, sales, market & operational areas along with infusing high levels of energy
5. Reporting and Head Office Liason
Providing a structured feedback to the Management on opportunities for continuous improvement
Playing an instrumental role in on-going development of the boutique: ‘People’ and ‘Practices’
Submitting timely reports, analysis, forecast & sharing market intelligence
Adhering to operational standards & Company policies

  • 5 to 8 years ‘of experience in a retail environment, with a minimum of 2 years directly managing teams & with a track record of fulfilling store financial targets
  • Previous work experience should be with a strong brand /format in the GCC
  • Preferably a Bachelor’s degree in Business Management or related areas
  • Sharp numerically, with an ability to analyze data /identify trends & opportunities
  • Proven experience in high levels of customer interactions
  • Strong verbal & written communication skills with command over English language
  • Desire to inspire & influence team with a high level of integrity and professionalism
  • Technology savvy , agile, creative & a quick to adapt to changes

Job Specification

OnePoint HR & Management Consultancy is in search of talented and motivated individuals for the post of Retail Store Manager in the field of Management in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have business management | marketing graduate or equivalent qualification and atleast 5 years of experience. The position require store manager, performance, retail, brand ambassador, focus, service, orientation, team, sales, stores, conversions, promotions, brand, customer relationship, basis, business, customer, current, prospecting, product, level, visual merchandising, standards, team management, customer service, business management, communication skills mandatory skills. This is a Full-Time morning shift job.

About OnePoint HR & Management Consultancy

OnePoint is a Human Resource & Management consultancy firm with a core competence and business focus on providing services to companies for their human resource needs. Our exceptional expertise and experience in Recruitment & HR operations enable us to ensure our clients' success in both corporate and social arenas in an increasingly competitive world. is an exclusive platform that ought to help jobseekers & employers to be joint. We restrict any endorsement that demand for money and strictly advice against sharing personal or bank related information. If you notice any deception or fraudulent, kindly send us an email at