AYCA Global
Monday 27, Jan 2020

Logistics Customer Service Officer ( Only Male) 

AYCA Global

UAE, - United Arab Emirates - 4k to 5k (AED) - Per Month

3 Years Morning Shift Full-Time

Job Details

Category:
Other
Career Level:
Entry Level
Experience:
3 Years
Required Qualification:
.
Requires Traveling:
No
Salary:
4000 - 5000 AED
Salary Type:
Per Month
Total Vacancies:
2
Skills
transportationcompanymalelogisticscustomer service officerdubaisalarycustomer serviceactivitieshandlingcustomerserviceprofessionalphonechangeformsresolutiontechnicallargecomplexproceduresqualitycomplaint handlingcallsofficer

Description

A Leading Transportation company is looking to hire Male Logistics Customer Service Officer.

Job Location - Dubai
Salary - AED 4000 - 5000
Purpose -
To execute the Customer service activities and ensure careful handling of all the customers.
Key Responsibility Areas
1) Responsible and accountable for responding to customer requests and questions regarding service, products and account information in a professional, accurate, efficient and friendly manner.
2) Responsible and accountable for conferring with the customer by phone or in person to receive orders for placements, discontinuance, or change in service
3) Responsible and accountable for completing contract forms, updating change of address records, and issuing discontinuance orders.
4) Responsible and accountable for complaint resolution either technical, large or complex, regarding service, products and accounts using established procedures that ensure customer delight by the quality of complaint handling
5) Responsible and accountable for using every opportunity to turn service inquiry calls into immediate business and generate revenue by providing accurate sales lead information to Sales Team.
6) Responsible and accountable for sending daily/weekly/monthly reports to customers and superiors as per respective customer KPI.
7) Responsible for respective customers data management and MIS.
Requirements-
Min. 2- 4 years experience working in UAE as Customer Officer with Logistics background.
Must be from logistics background.
Interested candidates can email your CV to  

Job Specification

AYCA Global is in search of talented and motivated individuals for the post of Logistics Customer Service Officer ( Only Male) in the field of Other in one of their office located in UAE - United Arab Emirates. The ideal candidate should have . qualification and atleast 3 years of experience. The position require transportation, company, male, logistics, customer service officer, dubai, salary, customer service, activities, handling, customer, service, professional, phone, change, forms, resolution, technical, large, complex, procedures, quality, complaint handling, calls, officer mandatory skills. This is a Full-Time morning shift job.Salary vary between 4k to 5k (AED) per month depending upon skills and years of experience candidate got.


About AYCA Global

AYCA Global Group of Companies is a multi-disciplined service company offering integrated Facilities Management and Manpower services. AYCA has a highly skilled set of talents that are built on referrals and successful partnerships. Through our experience and vast network, we have been able to support and establish partnership in supplying manpower at all levels and all disciplines across Asian and GCC countries.      Partner with us for a better career and future !!!"We Plan ... You Prosper"


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