IT Help Desk/ Support Technician 

Job Details

Category:

Information Technology

Career Level:

Experienced (Non-Managerial)

Experience:

4 Years

Required Qualification:

Information Technology Graduate or equivalent.

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

preparationinstallationoperatingbiosperipheralsimagesiteinspectionavailabilitypowerrequirementsbusinessprinterstroubleshootingtimeattendancerecordingupgradehardwarediskopenrelationshipsoftwaretestingtechnology

Description

• Preparation of new PCs/notebook computers for deployment, including the unpacking, installation of the operating system, installation of applications and clients as per the user requirements, settings of operating system, user profiles, & PC BIOS parameters
• Onsite installation of new PCs and locally attached peripherals such as printers, image scanners. The installation includes site readiness inspection to verify availability of proper desktop, power outlets, & network outlets.
• Installation of additional applications as per user’s requirements such as Business applications, Acrobat reader, etc.
• Preparation and onsite installation of Networked printers that will serve Business Applications users.
• Preparation and onsite installation of Printers for some users.
• Inspecting and troubleshooting the Time attendance recording devices distributed across all sites.
• Upgrade of PC hardware as required such as increase of memory or hard disk size.
• Working continuously on a task until completion (or referral to third parties, if
• appropriate);
• Prioritizing and managing many open cases at one time;
• Rapidly establishing a good working relationship with customers and other
• professionals, e.g., software developers;
• Testing and evaluating new technology