A leading Healthcare is looking to hire Female Guest Relations Executive.
1)Receives and responds to customers and guides them for the process to be followed
2)Patient registration forms to be filled and followup on the complete process like insurance original card to be checked for the expiry date, photo and name
3)Help to fill out the consent form by their name, card number and date of medical service.
4)For patient with existing medical record, asks for the patient ID and call for their file in the MRD
5)Updates all customers with the required information or status and educate the general consent for treatment form.
6)Take appointments for doctors and schedules patients
7)Processes bills (if assigned) and assists the customers with the relevant information.
8)Helps to collect reports from different departments.
9)Co- ordinate with insurance, billing admissions and discharge departments
10)Acts as a link between the physicians, other clinical staff and patients.
11)Handles the console and transfers and attends to telephone calls and enquiries.
12)Records all customer feedbacks and record the patient satisfaction survey form.
13)Maintains a congenial work environment for customer satisfaction.
14)Performs any other jobs assigned by the superior as per exigencies of work.
AYCA Global is in search of talented and motivated individuals for the post of Healthcare Guest Relations Executive in the field of Health Care Provider in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have any graduate qualification and atleast 2 years of experience. The position require healthcare, guest, process, registration, forms, insurance, medical, general, billing, admissions, clinical, staff, console, telephone, calls, customer, survey, environment, any mandatory skills. This is a Full-Time morning shift job.Salary vary between 2k to 3k (AED) per month depending upon skills and years of experience candidate got.
About AYCA Global
AYCA Global Group of Companies is a multi-disciplined service company offering integrated Facilities Management and Manpower services. AYCA has a highly skilled set of talents that are built on referrals and successful partnerships. Through our experience and vast network, we have been able to support and establish partnership in supplying manpower at all levels and all disciplines across Asian and GCC countries. Partner with us for a better career and future !!!"We Plan ... You Prosper"
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