Front Desk Agent  

Job Details

Category:

Administrative

Career Level:

Experienced (Non-Managerial)

Experience:

1 Year

Required Qualification:

Certification

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

2

Skills

professionalfront desk officerfront deskoperationsprovidingcustomer servicehandlingincomingphonereceptionareapresentableroommailsecurityproceduresmonitoringfilingdataclericalschooldiplomareceptionistcustomer

Description

We are seeking a professional and friendly Front Desk Officer to manage our front desk operations. As the first point of contact for our guests and clients, you will play a key role in ensuring a positive experience by providing excellent customer service and handling administrative tasks efficiently.

• Greet and welcome visitors with a warm and professional demeanor
• Answer, screen, and forward incoming phone calls
• Manage the reception area, ensuring it is tidy and presentable at all times
• Handle inquiries and provide accurate information in person, via phone, or email
• Schedule and coordinate appointments, meetings, and conference room bookings
• Receive, sort, and distribute daily mail and deliveries
• Maintain security by following procedures, monitoring logbooks, and issuing visitor badges
• Assist with various administrative tasks such as filing, photocopying, and data entry
• Support other departments as needed with clerical duties

• High school diploma or equivalent
• Proven experience as a Front Desk Officer, Receptionist, or similar role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• A friendly, professional attitude with a focus on customer service
• Ability to handle sensitive information with discretion
• Reliable, punctual, and able to work independently