Customer Service Executive 

Job Details

Category:

Other

Career Level:

Experienced (Non-Managerial)

Experience:

3 Years

Required Qualification:

Experienced/ Bachelor Degree Holder

Requires Traveling:

Yes

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

2

Skills

good communication skillsenglish is requiredarabic is an advantageflexible to work across the uaestrong customer handlingproblem solving skillsms officeemaildata entry

Description

Key Responsibilities:

• Welcome and assist customers in a polite and professional manner
• Handle customer inquiries and provide accurate information
• Manage payments at the service venue (cash/card handling)
• Coordinate with event teams and ensure smooth on-site operations
• Maintain service counters and work areas in an organized condition
• Record customer details, service logs, and daily reports
• Support event setups and assist the team based on requirements
• Follow safety, hygiene, and company guidelines during operations.

Requirements:

• Well-groomed appearance and professional attitude
• Good communication skills (English required; Arabic is an advantage)
• Flexible to work across the UAE depending on event/project location
• Able to handle payments accurately and responsibly
• Strong customer-handling and problem-solving skills
• Basic computer knowledge (MS Office, email, data entry)
• Ability to stand for long hours during events
• Willing to work weekends, public holidays, and shift timings as per the event schedule
• Team player and able to work under pressure
• Previous customer service or event experience is a plus