Bilal Rauf Malik
Thursday 26, Oct 2023

Customer Support & Services-Portuguese Language 

Chatpandas

Abu Dhabi, Abu al Abyad, Dubai, Halat al Bahrani, Khalifa City, Marawah, - United Arab Emirates - Salary Not disclosed

Student On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Student
Required Qualification:
High school diploma or equivalent. Additional education is a plus.
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
40
Skills
customer service representativeprimarycustomerphoneemailchatprofessionalproductservicecustomer complaintspatiencecomplexcomputerinternetaudiotimeschooldiplomaeducationcustomer servicecommunication skills

Description

As a Polish Customer Service Representative, you will be the primary point of contact for our valued customers. Your main responsibilities will include:

Job Description
  • Responding to customer inquiries via phone, email, or chat in a professional and timely manner.
  • Providing product and service information to customers.
  • Resolving customer complaints and issues with patience and empathy.
  • Identifying and resolving customer problems or concerns efficiently.
  • Escalating complex issues to the appropriate department for resolution.
  • Maintaining in-depth knowledge of our products and services.
Requirements:
  • This is a remote job so you must have a computer, stable internet connection and audio gear.
  • 8 hours a day work time with 5 days a week. The weekly off may differ from Saturday and Sundays.
  • Shift time/ Working time may differ from 9 am to 5 pm.
Education:
  • High school diploma or equivalent. Additional education is a plus.
Experience:
  • 2 Years of experience in customer service or a related field.
  • Strong customer service skills with the ability to manage a high volume of customer inquiries.
  • Excellent communication skills in Polish, both written and verbal.
  • Must have basic English conversational skills.
  • Proficiency in using customer service software and tools.

Job Specification

Bilal Rauf Malik (Recruiter) is in search of talented and motivated individuals for the post of Customer Support & Services-Portuguese Language in the field of Customer Service in one of their office located in Abu Dhabi, Abu al Abyad, Dubai - United Arab Emirates. The ideal candidate should have high school diploma or equivalent. additional education is a plus. qualification and atleast student of experience. The position require customer service representative, primary, customer, phone, email, chat, professional, product, service, customer complaints, patience, complex, computer, internet, audio, time, school, diploma, education, customer service, communication skills mandatory skills. This is a Full-Time on rotation job.


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