Customer Support & Services-Polish Language  

Job Details

Category:

Customer Service

Career Level:

Entry Level

Experience:

Student

Required Qualification:

High school diploma or equivalent. Additional education is a plus.

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

35

Skills

customerphoneemailchatprofessionalproductservicecustomer complaintspatiencecomplexcustomer servicevolumecommunication skillsbasicenglishsoftwaretools

Description

• Responding to customer inquiries via phone, email, or chat in a professional and timely manner.
  • Providing product and service information to customers.
  • Resolving customer complaints and issues with patience and empathy.
  • Identifying and resolving customer problems or concerns efficiently.
  • Escalating complex issues to the appropriate department for resolution.
  • Maintaining in-depth knowledge of our products and services.
  • Years of experience in customer service or a related field.
  • Strong customer service skills with the ability to manage a high volume of customer inquiries.
  • Excellent communication skills in Polish, both written and verbal.
  • Must have basic English conversational skills.
  • Proficiency in using customer service software and tools.