Rana Hamdy
Thursday 28, Mar 2024

Customer Service & Logistics Officer 

Baalbaki Chemical Industries

Sharjah, - United Arab Emirates - Salary Not disclosed

5 Years Morning Shift Full-Time

Job Details

Supply Chain
Career Level:
Experienced (Non-Managerial)
5 Years
Required Qualification:
Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
logisticssupply chain managementor a related fieldsupportcompanychemicalpolyurethaneraw materialsuppliermiddle eastproductionfacilitiesoperationspolyesterinsulationfootwearautomotiveseatingadhesivesheadcustomer servicedocumentslocalsystemdispatchreceivingsalespaymentsdemandstandardscustomer


About the Company:

Baalbaki Chemical Industries (BCI) is a leading polyurethane systems and polyurethane raw material supplier in the Middle East with production facilities in UAE & Egypt and operations in Turkey, Jordan, Algeria, and Lebanon. We produce Aromatic and Aliphatic Polyester Polyols; Isocyanate Pre-polymers; and Formulated Polyurethane Systems. BCI has integrated polyesters; bulk delivery possibilities; and a complete range of Polyurethane Systems covering applications in Insulation; Footwear; Automotive; Seating; and Adhesives.
Key Responsibilities:

  • Support the Head of Customer Service with the daily tasks
  • Prepare delivery documents (local and export)
  • Follow up and update system for orders dispatch, arrival & receiving and coordinate with the customers & sales team
  • Prepare offers and proforma invoices, LPOs, and letters
  • Prepare bank documents (L/Cs and collections)
  • Follow-up on pending payments, overdue payments, etc…
  • Prepare reminder letters for customers
  • Prepare and update weekly reports and send to top management
  • Prepare weekly demand table (weekly production table)
  • Coordinate the stickers
  • Book containers with shipping lines for export orders
  • Freight and local transportation cost reduction
  • Follow up on Export & Local shipments' arrival, documentation & Clearance
  • Update Lean daily for outgoing and incoming orders
Qualifications and Skills:
  • Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field
  • Minimum 5 years of proven experience in customer service and logistics, preferably in manufacturing
  • Arabic speakers are encouraged to apply
  • Strong command of the English Language
  • Proficient in MS applications (Word, Excel, PowerPoint, Outlook, etc..)
  • Organizational and time management skills to prioritize tasks and meet deadlines
  • Strong communication and reporting skills
  • Commitment to maintaining high standards of professionalism and customer satisfaction
  • Understanding of LC documentation processes

Job Specification

Rana Hamdy (Recruiter) is in search of talented and motivated individuals for the post of Customer Service & Logistics Officer in the field of Supply Chain in one of their office located in Sharjah - United Arab Emirates. The ideal candidate should have bachelor's degree in business administration, logistics, supply chain management, or a related field qualification and atleast 5 years of experience. The position require logistics, supply chain management, or a related field, support, company, chemical, polyurethane, raw material, supplier, middle east, production, facilities, operations, polyester, insulation, footwear, automotive, seating, adhesives, head, customer service, documents, local, system, dispatch, receiving, sales, payments, demand, standards, customer mandatory skills. This is a Full-Time morning shift job.

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