Topaztel Career
Monday 19, Jun 2023

Call Center Agent  

Topaztel FZE

Dubai, - United Arab Emirates - Salary Not disclosed

Student On Rotation Full-Time

Job Details

Customer Service
Career Level:
Entry Level
Required Qualification:
Degree or Diploma in any discipline. Education documents should be UAE attested.
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
accommodationcall centerdubairequirementsenglishcommunicationcustomer serviceverbalarabicsoftwaretypingdata entrycustomerupselllargeinboundoutboundphoneemailchatsocial mediafeedbackcomplaintsprocessteamenvironmentcultureflexiblebusinessdiplomaeducationdocumentssalaryincentiveslanguage skillscomputer skillsentry levelcompany


We are looking for Call Center Agents in Dubai who meet the following requirements:

* Must have good English communication and customer service skills both verbal and written. Arabic speaking is an advantage.
* Proficiency with computers especially with CRM software and strong Typing / Data entry skills.
* Respond to customer questions in a polite and timely manner.
* Should be able to upsell
* Attend large amounts of Inbound / Outbound customer interactions via phone, email, chat or social media.
* Capture / Resolve customer feedback, complaints and manage as per process.
* Ability to work in a team environment of different nationalities & culture
* Flexible to work in rotational shifts (3AM logout), rotational week offs, rotational breaks and adjust to changing business requirements.
* Ready to join immediately
* Candidate only with a Positive Attitude required

* Experience: 0-1 year preferred
* Qualifications: Degree or Diploma in any discipline. Education documents should be UAE MOE attested.
* Salary: AED  + incentives (Salary inclusive of transport & accommodation)
* Working Hours: 9hrs (Incl 1hr break). 6 working days a week. Rotational weekoff
* Gender: Any Gender
* Nationality: Any Nationality
* Language Skills: Fluent in English (written and spoken) is a must. Arabic & any other language is an added advantage
* Computer Skills: Basic Microsoft Office and typing
* Current Location: Dubai Silicon Oasis, Dubai. Should be available to visit for an interview on call.
* Level: Entry level
* Contract: 3 years. Quitting within contract will lead to penalty
* Visa Status: Visit or Canceled
* Benefits: Company visa, Emirates ID, Insurance and other benefits as per UAE law
* Share your updated contact number and CV

Job Specification

Topaztel Career (Recruiter) is in search of talented and motivated individuals for the post of Call Center Agent in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have degree or diploma in any discipline. education documents should be uae attested. qualification and atleast student of experience. The position require accommodation, call center, dubai, requirements, english, communication, customer service, verbal, arabic, software, typing, data entry, customer, upsell, large, inbound, outbound, phone, email, chat, social media, feedback, complaints, process, team, environment, culture, flexible, business, diploma, education, documents, salary, incentives, language skills, computer skills, entry level, company mandatory skills. This is a Full-Time on rotation job. is an exclusive platform that ought to help jobseekers & employers to be joint. We restrict any endorsement that demand for money and strictly advice against sharing personal or bank related information. If you notice any deception or fraudulent, kindly send us an email at