Role Purpose :
- The Assistant Manager is responsible for supporting the Shop/Department Manager in the effective running of the Shop/Department and replacing him/her when needed, in order to ensure the highest standards of customer service are achieved and maintained.
- Key Accountabilities :
- Communicate sales plans and targets to the Shop/Department team, monitor performance on an on-going basis, and suggest corrective actions to hierarchy when needed
- Assign routine and non-routine tasks and assist in the schedule prepared for the Sales Associates, Cashiers, and Coordinators (when applicable) and ensure that activities are carried out in the most efficient manner
- Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
- Report occurring operational issues and handle customer complaints in a timely manner, suggest solutions or escalate them as appropriate in order to ensure operational effectiveness and customer satisfaction
- Handle or assist the Shop/Department Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products
- Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results.
AZADEA GROUP is in search of talented and motivated individuals for the post of Assistant Manager in the field of Management in one of their office located in The Dubai Mall - United Arab Emirates. The ideal candidate should have bachelor’s degree qualification and atleast 2 years of experience. The position require experience in a managerial role, experience in retail is a plus, good product knowledge, understanding of store operating procedures, proficiency in ms office, fluency in english, deep product knowledge across all departments, skills specific for sports goods retail, empathic, entrepreneur and responsible, specific for sports goods retail mandatory skills. This is a Full-Time morning shift job.
About AZADEA GROUP
Azadea Group is a premier lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East and Africa.
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