Urgently hiring Agent for Reservation and Reception ( Nepali Only )
Salary - 1500 + accommodation
Job Purpose -
Taking reservations by telephone or email welcome guests as they arrive at the hotel
Duties and Responsibilities:
• Draw up client bookings for tables and ensure that tables are set before clients arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries, and proffer solutions to issues within your capacity
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
• Ensure that clients make payment for services before they exit the restaurant
• Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
• Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
• Excellent phone etiquette
• Excellent communication skills
• Multitasking ability
• Possess retentive memory to remember bookings
• Ability to pay attention to details
• Ability to maintain orderliness.
• Experience in a similar position
• Must possess a positive attitude and work well with other team members
• Be able to communicate and understand the predominant language(s) of our guests
• Highly competent IT and computer skills
• Be able to work in a standing position for long periods of time (up to 5 hours).
Interested candidate please send resume or call us on +971 42555620
Pathway Group International is in search of talented and motivated individuals for the post of Urgently hiring Agent for Reservation and Reception in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have intermediate qualification and atleast 1 year of experience. The position require hotel, hiring, reservation, reception, nepali, telephone, email, client, tables, front, desk, receiving, incoming, availability, direct, restaurant, solutions, capacity, staff, management, customer, complaints, make, exit, draw, phone, communication, team, computer, time mandatory skills. This is a Full-Time morning shift job.Salary vary between 1k to 1k (AED) per month depending upon skills and years of experience candidate got.
About Pathway Group International
To be experts in international recruitment services and to become a dominant provider of Human Resources by establishing a powerful presence in the Middle East.Pathway Global will put intense effort into our work and actively look for ways of building success for our clients. We commit to deliver the best service and excellency!!!
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