We are the one of the leading companies in our field in the area. A brokerage firm based in Dubai. The company is specialized in Forex, Commodities, CFDs, trading for both private and institutional.
- 1-3 years of previous experience in customer service or telemarketing preferred
- Able to accept constructive criticism and continually improve sales techniques
- Ability to promote a product or service using persuasive language and techniques
- Fluency in English is essential, bilingual is preferred
- Excellent communication and interpersonal skills
- Experience in a position where meeting sales goals was important indication of performance
- Work with team members on the call floor to meet sales and performance goals
- Maintain detailed records of outgoing calls as well as follow up information and outcomes
- Meet or exceed projected weekly and monthly sales goals
- Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy
- Accurately document the customer's personal information including phone number, address and other order information
- Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs
- Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes
- Follow prepared sales script to provide accurate information about a products price, features and benefits
Saood Ahmed (Recutiter) is in search of talented and motivated individuals for the post of Telemarketer in the field of Finance in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have university degree qualification and atleast 2 years of experience. The position require professional, customer service, telemarketing, sales, product, service, english, communication, interpersonal skills, performance, calls, customer complaints, customer mandatory skills. This is a Full-Time morning shift job.
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