Retail Trainer 

Job Details

Category:

Other

Career Level:

Experienced (Non-Managerial)

Experience:

6 Years

Required Qualification:

Any Graduation with proven experience.

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

arabicperformanceimpacttrainingpostattendancesalesprofitsupportteamcostretailoperationslevelproductcustomerservicegroupcoachingrelationshipprovidinginternallearningbusinessdesignstaffsuppliermaterialsschedulesoftregion6

Description

Arabic Nationals:

Financial
• Carry out structured and scheduled store visits focused on maximizing performance KPIs.
• Monitor impact of training on individual and store performance.
• Assess training effectiveness by reviewing individual and store performance post attendance on training programmes.
• Trains store managers and sales colleagues to aid in achievement of sales and profit targets
• Provides quarterly reports on attendance and performance to the L&D Manager to evidence ROI
• Support the team in identifying cost reduction yet effective training solutions

Customer
• Work with retail operations team to ensure store colleagues are attending the relevant training programmes to support the growth of the business.
• Identify training needs by evaluating strengths, weaknesses and performance
• Deliver a high level of training on product knowledge, customer service and processes.
• Deliver appropriate individual and group coaching sessions to colleagues in stores
• Maintain a professional working relationship with all stakeholders, providing confidence with our internal customers, ensuring integrity and objectivity
• Work as a strategic learning partner with retail partners to establish business needs and implement the full learning cycle to address areas of concern.

Learning and Growth
• Support in the design and delivery of training programs.
• Understands the theory of training and learning to enhance staff performance.
• Provide a variety of learning opportunities to store colleagues including 1:2:1 coaching, classroom training, supplier training and store visits.

Administration
• Maintains up to date training records, including attendance, scores and feedback.
• • Supports the L&D Coordinator with ensuring all training materials are up to date
• Collaborates with the L&D Coordinator to schedule specified training

Requirements
• At least 3 years’ experience in retail is essential
• At least 3 years’ experience in training is essential
• Formal training qualification is desirable
• Soft skills training would be beneficial
• Training experience within the GCC region would be preferred