EMS Documents Clearing
Wednesday 14, Oct 2020

Immigration Assistant  

EMS Documents Clearing

Dubai, - United Arab Emirates - Salary Not disclosed

2 Years Morning Shift Full-Time

Job Details

Career Level:
Experienced (Non-Managerial)
2 Years
Required Qualification:
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:


• Execute volume for Skilled Immigration casework to Canada & Australia including compliance and eligibility assessments, clear process and requirements guidance, and hand-holding assignee's through the immigration process.

• At all times proactively perform work activities for our Clients as a professional advisor.
• Communicate effectively the progress of the immigration process with relevant client contacts including document collection, filing of applications, and anticipated finalization dates, ensuring that communications are technically accurate, and written communications follow the standard layouts and templates.
• Identify key issues that may impact immigration formalities such as travel plans, dependents, and health issues, to ensure the client is updated on the status of each application and anticipated issues or timelines.
• Identify key issues that may impact immigration approvals or successful security clearance.
• Update the firm's case management system and maintain client files as per agreed practice protocols and SLAs.
• Meet monthly billing target goals by strategically planning, organizing and executing workload to reach standard financial targets and annual goals.
• Communicate in a timely manner with clients case to collect the part payment and update the CRM.
• Weekly or Bi-Weekly follow up with the clients to ensure the customer service level is maintained at all times.
• Respond to emails and queries from client related to process change and provide detailed consultation on each immigration step.
• Escalate potential client issues to the Client Services Manager and participate in the resolution of these issues.
• Other activities, duties assigned by the Client Services Manager
Job Types: Full-time, Permanent

Job Specification

EMS Documents Clearing is in search of talented and motivated individuals for the post of Immigration Assistant in the field of Administrative in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have diploma qualification and atleast 2 years of experience. The position require volume, immigration, canada, australia, compliance, process, requirements, activities, professional, advisor, progress, client, filing, impact, travel, health, application, approvals, security, case, management, system, reach mandatory skills. This is a Full-Time morning shift job.

About EMS Documents Clearing

We are leading immigration consultants for assisting Candidates with investor and skilled migration.

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