AHMED KHAN
Friday 22, Sep 2023

Hotel Receptionist 

JA Beach Hotel

Dubai, - United Arab Emirates - Salary Not disclosed

1 Year Morning Shift Full-Time

Expired

Job Details

Category:
Administrative
Career Level:
Entry Level
Experience:
1 Year
Required Qualification:
Front Desk
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
1
Skills
hotelreceptionistbasisdynamicteamonlinephoneinformmethodscreditdatacomplaintsprofessionalhousekeeping staffgroupupsellfacilitiespaymentshandlingcommitment

Description

We are looking to employ a Hotel Receptionist on a full-time basis to join our dynamic team. The working hours are from 08:30 Am to 04:30 Pm, 5 nights a week. During some periods, there might be an extra shift required.


RESPONSIBILITIES

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests, collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

REQUIREMENTS

The ideal candidate will have a minimum of 1 to 2 years of hotel, retail, or other work experience in a similar customer-focused environment
Reliable transportation
Opera PMS experience is a benefit but not a requirement
Strong verbal, written, and interpersonal skills
Strong attention to detail
Commitment to exceptional service in any situation
Ability to maintain a positive and professional attitude when handling all situations
Adhere to the policies and procedures of the hotel
Ability to work a flexible schedule including holidays and weekends

BENEFITS

Employee discount
Flexible schedule
Paid time off
Retirement plan
Qualified candidates are required to forward their CV/Resume immediately for application.

Job Specification

AHMED KHAN (Recruiter) is in search of talented and motivated individuals for the post of Hotel Receptionist in the field of Administrative in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have front desk qualification and atleast 1 year of experience. The position require hotel, receptionist, basis, dynamic, team, online, phone, inform, methods, credit, data, complaints, professional, housekeeping staff, group, upsell, facilities, payments, handling, commitment mandatory skills. This is a Full-Time morning shift job.


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