Hostess 

Job Details

Category:

Customer Service

Career Level:

Experienced (Non-Managerial)

Experience:

1 Year

Required Qualification:

High School Degree is a plus

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

leaveinformsupportareadirectcustomerqualityservicereservationmakefluency in english

Description

F&B-EaTaly

Role Purpose

The hostess is responsible for greeting customers as they arrive and as they leave while ensuring they had an excellent dining experience.

Key Accountabilities

• Schedules dining reservations and arranges parties or special services for diners and inform them
• Manager for him to coordinate the needed preparations
• Greet arriving customers with a friendly and welcoming approach, seat them and provide menus as they wait for the waiter/waitress to serve them
• Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness
• Direct and instruct waiters/waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive
• Prepare the workstation, maintain an organized reservation book and always make sure the menus are wiped down, free of spots or stains, and complete