Dhooh Alabyath Technologies EST
Thursday 09, Nov 2023

Chat Support 

Dhooh Alabyath Technologies EST

Dubai, - United Arab Emirates - Salary Not disclosed

Less than 1 Year On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
Less than 1 Year
Required Qualification:
Degree
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
2
Skills
customerchattechnicalmonitorcustomer complaintsreachassistanceteamfilipinocustomer servicetyping

Description

Responsibilities :

* Respond to customer queries in a timely and accurate way, via chat
* Identify customer needs and help customers use specific features
* Update relevant authorities with information about technical issues and useful discussions with customers
* Monitor customer complaints and reach out to provide assistance
* Share feature requests and effective workarounds with team members
* Follow up with customers to ensure their technical issues are resolved

Qualification :

*Degree or Equivalent
* Customer Service Experience
* Speed typing Skills

Job Specification

Dhooh Alabyath Technologies EST is in search of talented and motivated individuals for the post of Chat Support in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have degree qualification and atleast less than 1 year of experience. The position require customer, chat, technical, monitor, customer complaints, reach, assistance, team, filipino, customer service, typing mandatory skills. This is a Full-Time on rotation job.


About Dhooh Alabyath Technologies EST

We are BPO company dealing with Internet Provider Social Media Application Development Data Entry Services IT infrastructure 


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