Safi Khan
Saturday 08, Jun 2024

Call Center  

Al Safi Chemicals

Dubai, Sharjah, - United Arab Emirates - Salary Not disclosed

Less than 1 Year Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
Secondary
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
2
Skills
call centerrepresentativeteaminboundoutboundcallscomplaintscommunication skillsinbound callscustomercustomer complaintsperformanceverbalwritten communicationcustomer service

Description

We are seeking a friendly and motivated Call Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide information about our products and services. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to work in a fast-paced environment.


Responsibilities:
  • Answer inbound calls and respond to customer inquiries.
  • Make outbound calls to follow up with customers and conduct surveys.
  • Resolve customer complaints efficiently and courteously.
  • Provide accurate information about products and services.
  • Document customer interactions and update records in the system.
  • Meet performance targets and maintain high levels of customer satisfaction.

Requirements:
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle high call volumes and work under pressure.
  • Proficiency with computers and CRM software.
  • Previous customer service or call center experience is a plus.

Benefits:
  1. Competitive salary
  2. Health insurance
  3. Paid time off
  4. Opportunities for career growth and development
Join our team and help us deliver exceptional customer service!

Job Specification

Safi Khan (Recruiter) is in search of talented and motivated individuals for the post of Call Center in the field of Customer Service in one of their office located in Dubai, Sharjah - United Arab Emirates. The ideal candidate should have secondary qualification and atleast less than 1 year of experience. The position require call center, representative, team, inbound, outbound, calls, complaints, communication skills, inbound calls, customer, customer complaints, performance, verbal, written communication, customer service mandatory skills. This is a Full-Time morning shift job.


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