• Provides customer support by attending to customer complains.
• Conducts logical analysis of customer issues and management information requirements associated with a specific suite of products.
• Inspects products and ensures their quality before deployment to the production system.
• Carries out enable /disable live system features.
• Tries to fix bugs, and compiles a bug fixing report.
• Monitors servers and ensure their operating status.
• Performs CR implementation.
• Proven experience as a Support Engineer or similar role for 3+ years.
• Technical knowledge in latest technologies plus proficiency using debugging tools.
• Technologies and Frameworks: Java / J2EE, EJB, SOAP/ Restful API’s, Spring, Hibernate, Struts
• Database: Oracle l SQL, Mongo
• Demonstrates the ability to perform all position related tasks and master position requirements in order to earn advancement.
Intelligent Business Technologies is in search of talented and motivated individuals for the post of Software Support Engineer (JAVA Support) in the field of Information Technology in one of their office located in SAIF Zone, Sharjah - United Arab Emirates. The ideal candidate should have bsc in design, computer science, engineering or a related field. qualification and atleast 3 years of experience. The position require customer, support, analysis, management, requirements, quality, deployment, production, system, operating, debugging, java, linux, oracle, order mandatory skills. This is a Full-Time morning shift job.
About Intelligent Business Technologies
IBT delivers digital transformation and end-to-end ICT services from ideation to execution, facilitating over 1000 enterprise clients to outperform the competition. "Born digital," IBT takes agile, synergetic approach to devising customized solutions across the digital value chain.
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