Shop Manager 

Job Details

Category:

Management

Career Level:

Manager (Manager/Supervisor)

Experience:

3 Years

Required Qualification:

Bachelor’s Degree

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

shopstandardscustomerservicesalesprofitabilityfluency in englishlineinventorymaintenanceorderstaffmonitoringreportingstockplacementactivitiesperformancerevenueschedulemanpowerstrong product knowledgerequirementscostproficiency in ms officeunderstanding of store operating proceduresstrong knowledge

Description

Shop: Salsa

Role Purpose

The Shop Manager is responsible for leading and managing the store operation to deliver the highest standards of customer service and to maximize sales and profitability in line with company’s objectives . He / she is also responsible for the inventory , maintenance and external appearance of his / her shop.

Key Accountabilities

- Solve critical store operational problems including customers’ complaints, in order to ensure operational effectiveness and to increase customers’ satisfaction

- Assist in recruiting and selecting shop staff by verifying job-fit and team-fit of candidates

- Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget

-Ensure the stock is effectively measured and controlled and manage order placement activities to maximize sales and meet stock performance objectives

- Monitor the shop hourly revenue and prepare staff schedule accordingly in order to ensure that the Shop/Department manpower is effectively matched to operational requirements in a cost effective manner