General Manager (Hotel) 

Job Details

Category:

General Business

Career Level:

Executive (SVP, VP, Department Head)

Experience:

10 Years

Required Qualification:

Diploma

Requires Traveling:

Yes

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

propertycapitalcustomerhotelleadershipteambusinessstaffcomplaintsrevenuecommunicationdiplomamanagementservicemakeproblem

Description

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Lead in all key property issues including capital projects, customer service, and refurbishment.

• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property.

• Provide effective leadership to hotel team members.

• Lead in all aspects of business planning.

• Issues or emergencies relating to guests, hotel staff or the hotel property.

• Deal with customer complaints and comments.

• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered

• Manage and develop the Hotel team to ensure career progression and effective succession planning.

• Hold regular briefings and communication meetings with the team.

• Respond to audits to ensure continual improvement is achieved.

To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow: 

• Experience as Manager within a hotel.

• Degree or diploma in Hotel Management will be advantage.

• In-depth knowledge of the hotel and service sector.

• Excellent leadership skills

• Exceptional communication skills.

• The ability to think clearly and make quick decisions.

• Great problem solving abilities.

• Proficiency in another language may also be an advantage.

Job Type: Full-time